Privacy & Security

779bd's Privacy Policy

This policy fully explains how your personal information is collected, used, and kept secure.

Important Notice: This privacy policy applies to all users of the 779bd platform services. Please read this policy carefully before using our platform. If you do not agree to this policy, please refrain from using our services.

779bd is a secure and reliable online gaming platform committed to ensuring the highest level of security for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right. The purpose of this privacy policy is to fully inform you about our data processing practices, so you can clearly understand where, how, and for what purpose your information is being used.

By creating an account, logging in, or using any service on our platform, you will be considered to have given your consent to the terms of this privacy policy.

1

What types of information we collect

During the process of registering and using services on the 779bd platform, we collect various types of information. The main categories of information collected are described in detail below.

1.1 Identity Information

  • Full Name: To confirm your legal identity.
  • Date of Birth: To verify that you are 21 years of age or older, as our platform is for 21+ individuals only.
  • National ID or Passport Number: Required when identity verification is needed.
  • Gender and Address: To facilitate customer support and account management.

1.2 Contact Information

  • Email Address: For account verification, security notifications, and support.
  • Mobile Number: For two-factor authentication (2FA) and emergency contact.

1.3 Financial Information

  • Payment Method Information: Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer.
  • Transaction History: Records of deposits and withdrawals.
  • Note: We do not store your full bank account number or payment PIN.

1.4 Technical Information

  • IP Address and Device Information: For preventing fraudulent activity and security purposes.
  • Browser and Operating System Information: To improve platform performance.
  • Cookies and Session Data: For the purpose of improving user experience.
  • Gaming Activity Logs: Play history, bet amounts, and results.
2

How your information is used

779bd uses your information only for defined and legitimate purposes. The main purposes for using your information are listed below.

Account Management

Your information is used to create, verify, maintain, and secure your account. If a login from a new device or unusual activity is detected, we will alert you immediately.

Financial Transaction Processing

To process deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, or bank transfer, and to meet anti-money laundering obligations.

Service Improvement

Analytical data is used to personalize your gaming experience, identify platform issues, and design new features.

Customer Support

Your account information is accessed to resolve your requests quickly and effectively via live chat or email ([email protected]).

Responsible Gaming

To monitor your gaming patterns in order to identify problematic behavior early and help you play responsibly.

Meeting Legal Obligations

To comply with applicable laws and regulations and to provide information in response to lawful requests from relevant authorities.

3

Cookies and Tracking Technologies

779bd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

3.1 Essential Cookies

These cookies are necessary for the core functionality of the platform — such as maintaining login sessions, security verification, and fraud prevention. Without them, the platform cannot function properly.

3.2 Functional Cookies

Used to remember your preferences such as language selection and display settings, which improves your experience on return visits.

3.3 Analytics Cookies

Anonymous analytics data is collected to understand how the platform is being used. This data is used to improve the quality of the service and does not identify you personally.

Cookie Controls: You can disable cookies through your browser settings. However, please note that disabling essential cookies may prevent you from using some important features of the platform.
4

Sharing Information with Third Parties

779bd does not sell or lease your personal information. However, in specific circumstances, information may be shared with trusted third parties.

4.1 Service Provider Partners

We work with contracted partners for payment processing (bKash, Nagad, Rocket, Upay, banks), technical infrastructure, and fraud detection services. These partners have limited access only to the information necessary to provide the specific service, and they are required to comply with our privacy standards.

4.2 Game Providers

Minimum necessary session data is shared to operate game services from providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi. They do not receive your financial or identity information.

4.3 Legal Obligations

If we are required to disclose information under a court order, a lawful request from a government authority, or applicable law, we will do so and will notify you in advance where possible.

4.4 Business Changes

In the event of a merger, acquisition, or other business change, user information may be transferred. In such cases, the new party will be required to comply with this privacy policy.

5

Data Protection Measures

Keeping your information secure is 779bd's top priority. We have adopted industry-standard security measures.

SSL Encryption

All data transmissions are encrypted using TLS/SSL technology, which protects against third-party attacks.

Firewall Protection

Advanced firewall systems prevent unauthorized access and cyber attacks.

Two-Factor Authentication

A two-step verification (2FA) option is available for added account security.

Secure Data Storage

Stored data is kept in encrypted databases and regular backups are maintained.

Security Audits

Potential vulnerabilities are identified and addressed through regular security testing and audits.

Access Controls

Only authorized staff have limited access to the information necessary to carry out their specific responsibilities.

Please note, however, that complete security on the internet cannot be guaranteed. You should also keep your account password confidential and not share it with others.

6

Your Rights

As a 779bd user, you have specific rights regarding your own information. We respect these rights.

  • Right to Access Information:

    If you request it, we will provide you with a copy of the information we hold about you.

  • Right to Correct Information:

    If there is any inaccuracy in your information, please contact our support team to have it corrected.

  • Right to Delete Information:

    In certain circumstances, you may request the deletion of your information. However, some information may need to be retained due to legal obligations.

  • Right to Object to Processing:

    You may object to marketing communications or certain types of data processing.

  • Right to Data Portability:

    Where technically feasible, your information will be provided in a structured, commonly used format.

To exercise any of the above rights, email us at: [email protected] — our support team is available 24/7 to assist you.
7

Data Retention Period

779bd does not retain your information longer than necessary. The retention period is determined based on the purpose and applicable legal requirements.

7.1 Active Account Information

All necessary information is retained for as long as your account remains active.

7.2 Financial Transaction Records

Even after an account is closed, financial transaction records are retained for a set period due to legal obligations.

7.3 After Account Closure

When an account is closed voluntarily or for any other reason, information that does not fall under legal requirements is deleted within a reasonable time.

8

Protection of Minors

779bd is for individuals aged 21 and above only. We do not knowingly collect information from minors.

If we are informed that someone under 21 is using or has used our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us at [email protected].

9

Changes to This Policy

779bd may update this privacy policy from time to time. Before changes take effect, we will send a notification to your registered email and the date of the latest change will be noted on this page.

For significant changes, we will display a clear notice on the platform. Continued use of the platform after changes have been made will be considered as your consent to the revised policy.

We recommend that you review this policy regularly, especially before logging in to the platform each time.

10

Privacy-Related Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us.

Contact Us

[email protected]  |   24/7 Live Chat Support

Log In

This privacy policy applies alongside the other policies of the 779bd platform. To learn more, please read our Terms & Conditions and Responsible Gaming pages.

Frequently Asked Questions

Privacy Policy Q&A

779bd mainly collects three types of information: identity information (name, date of birth), contact information (email, mobile number), and financial transaction information (related to bKash, Nagad, Rocket, Upay, or bank transfers). Technical information such as IP addresses and browser data is also collected for security purposes.

No, 779bd never sells or leases your personal information. Only in cases that are essential for providing the service — such as payment processing or meeting legal obligations — is specific information shared with contracted partners.

779bd keeps your information secure through SSL/TLS encryption, advanced firewalls, two-factor authentication options, and regular security audits. Data is stored in encrypted databases and only authorized staff have limited access to it.

Yes. To view, correct, or delete your information, contact us via live chat or email us at [email protected]. Our support team is available 24/7 to handle your requests in both Bengali and English.

Yes, you can delete or disable cookies from your browser settings at any time. However, if you disable cookies that are necessary for core functionality, features such as maintaining login sessions or security verification may not work properly.

After an account is closed, information that is not subject to legal obligations is deleted within a reasonable time. Financial transaction records and identity verification information are retained for a set period as required by applicable law.

If there are significant changes to the privacy policy, 779bd will send a notification to your registered email and display a clear notice on the platform. For minor changes, the date of the latest update will be noted on this page.